Return and Exchanges

Return:

Returning online orders is easy - send back your unwanted items by mail to us within 30 days. Make sure to write down your name and order number. We will process exchange and return once we receive the returned items.

Exchanges:

Exchanging online orders is easy - please send an email to kicksmini@gmail.com with your exchange request. We will assist in completing your exchange process.

Instruction:

  1. Locate Your Order Number 

    If you have an account, sign in and go to your Order History or check your email for order history, Provide the order number so we can find your order details.

  2. Print Your Return Label 

    Make sure to return your package with USPS First Class Package.

  3. Attach Return Label 

    Next, get your package ready to mail back to us. Add your items and tape your package securely. Make sure to remove or cover the original shipping label and attach your new return label to the package. You're all set! Just drop your package off with USPS. Please allow approximately 1-2 weeks for return processing. You will receive a refund notification from us when your return has been processed, and refunds will take an additional 1-3 business days to credit back to your original form of payment.